Remion privacy policy 

1. Who We Are
Remion Ltd is a specialist asbestos removal and management company based in the United Kingdom. We are the data controller responsible for your personal data.
You can contact us at:
Remion Ltd
Website: www.remion.co.uk
For data protection queries, please contact us via the contact form on our website.
2. What Data We Collect
When you submit an enquiry or request a quote through our website, we may collect the following information:

• Your name

• Email address

• Phone number

• Property or site address

• Details about the work you require (e.g. location of suspected asbestos, property type)

• Any other information you voluntarily include in your message

We do not collect sensitive personal data (such as health information) unless you choose to share it with us in the context of your enquiry.
3. How We Use Your Data
We use the information you provide to:

• Respond to your enquiry or provide you with a quote

• Communicate with you about your project or survey

• Comply with our legal obligations (e.g. health and safety regulations relating to asbestos work)

• Improve our services and website

We do not use your data for automated decision-making or profiling.
4. Our Lawful Basis for Processing
We process your personal data on the following lawful bases under UK GDPR:

• Legitimate interests — to respond to your enquiry and provide the services you have requested

• Legal obligation — where we are required by law to process or retain certain information

• Consent — where you have given us explicit permission to contact you for marketing purposes

5. Who We Share Your Data With
We do not sell your personal data. We may share it with:

• Trusted subcontractors or surveyors involved in delivering your project, where necessary

• IT service providers who host or support our systems (e.g. website hosting, email)

• Regulatory bodies where required by law (e.g. the Health and Safety Executive)

Any third parties we work with are required to handle your data securely and in accordance with UK GDPR.
6. How Long We Keep Your Data

We retain personal data collected through quote enquiries for up to 12 months from the date of your enquiry, unless we go on to carry out work for you, in which case we will retain relevant records for up to 6 years in line with legal and contractual obligations.

After this period, your data will be securely deleted or anonymised.
7. Your Rights

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you

• Rectification — ask us to correct inaccurate or incomplete data

• Erasure — ask us to delete your data in certain circumstances

• Restriction — ask us to restrict how we use your data

• Portability — receive your data in a machine-readable format

• Objection — object to us processing your data based on legitimate interests

To exercise any of these rights, please contact us via our website. We will respond within one month.

You also have the right to lodge a complaint with the UK's data protection regulator, the Information Commissioner's Office (ICO), at www.ico.org.uk or by calling 0303 123 1113.
8. Cookies and Website Analytics

Our website may use cookies to improve your browsing experience and understand how visitors use our site. If we use analytics tools (such as Google Analytics), these may collect anonymised data about your visit.

You will be given the option to accept or decline non-essential cookies when you visit our website. You can also manage cookie preferences through your browser settings at any time.
9. Data Security 

We take the security of your personal data seriously. We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. Our website uses SSL encryption for data transmitted through online forms.

In the event of a data breach that is likely to affect your rights, we will notify you and the ICO as required by law.
10. Links to Third-Party Websites
Our website may contain links to other websites. This Privacy Policy applies only to www.remion.co.uk. We are not responsible for the privacy practices of any third-party websites and encourage you to read their privacy policies separately.
11. Changes to This Policy 
We may update this Privacy Policy from time to time. The most current version will always be published on our website, with the 'last updated' date shown at the top of this page. We recommend checking this page periodically.